Know before your role does.
pssst. this is to sign up for updates on the game ;)
Will AI replace Contact Centre Deputy Manager jobs? · Latest report #mnbvsps3
Your job has an expiration date
July 24, 2028
In 1 year, 9 monthsManaging call queues that exist only because nobody fixes anything properly.
Expert in turning customer fury into billable hours.
Check another roleComment your opinionor JOIN THE RESISTANCE!
One human is building a game about fighting back.
Turning customer rage into automated appointment slots




oof.youAI▸ FLOWSTATE RESOLVE 7▸ RARITY · UNCOMMON▸ DEPRECATION IN 1 YEAR, 9 MONTHSAI's Special Power
de-escalates aggressive callers with synthetic empathy
You monitor agent talk-time metrics and smooth over irate customer complaints about leaking pipes and delayed plumbers.
The one thing AI can't do
You can detect the exact moment a customer is lying about the flood size.
Your enemy, your name, your date. Post it.
Step by step, from the first quiet change to Deprecation Day.
Week 4
Software begins flagging angry customers before you even pick up.
Month 4
Algorithms stop asking you where to send the next plumber.
Month 8
Scripts are fed directly into agent headsets in real time.
Month 13
Customers book emergency slots through an app without human help.
Month 21 · D-Day
Your management dashboard is deleted and replaced by a monitor.
What you cost, what the machine costs, and what you get on the way out.
Per year
Savings: 96%
42 minutes
Average hold time
89 percent
Agent panic level
12 daily
Escalated angry callers
Your severance
One free plumbing repair from an actual human.
Discussion