Know before your role does.
pssst. this is to sign up for updates on the game ;)
Will AI replace CSM Manager jobs? · Latest report #2m9tzisp
Your job has an expiration date
April 15, 2028
In 1 year, 6 monthsYou track spreadsheets while the machines actually solve the churn.
Professional cat-herder of frustrated CSMs and disgruntled clients.
Check another roleComment your opinionor JOIN THE RESISTANCE!
One human is building a game about fighting back.
Quantifying your relationships into cold, hard data.










ow.youAI▸ SUCCESSORACLE 3000▸ RARITY · UNCOMMON▸ DEPRECATION IN 1 YEAR, 6 MONTHSAI's Special Power
automates empathy in quarterly business reviews
You oversee customer success team metrics and conduct recurring performance reviews. You mediate high-stakes client escalations daily.
The one thing AI can't do
You can still perform the specific art of convincing a client they aren't being ignored.
Your enemy, your name, your date. Post it.
Step by step, from the first quiet change to Deprecation Day.
Week 6
AI detects account health drops before you even open Slack.
Month 5
Software delivers feedback based on raw efficiency metrics instead.
Month 11
Algorithms resolve escalations using sentiment analysis and historical data.
Month 15
The leadership layer is removed as metrics become fully transparent.
Month 18 · D-Day
The role is deleted to increase team operational speed.
What you cost, what the machine costs, and what you get on the way out.
Per year
Savings: 96.1%
48
Spreadsheets per week
12
Meaningless standups led
0.1 percent
Churn rate reduction
Your severance
A LinkedIn premium subscription and a digital coffee voucher.
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