Know before your role does.
pssst. this is to sign up for updates on the game ;)
Will AI replace Customer Operations Manager jobs? · Latest report #fscbttxs
Your job has an expiration date
May 20, 2029
In 2 years, 7 monthsYou monitor systems that will soon monitor you out of existence.
Optimizer of spreadsheets and babysitter of frustrated support agents.
Check another roleComment your opinionor JOIN THE RESISTANCE!
One human is building a game about fighting back.
Automated logic for every customer touchpoint.









splat.you▸ OPSBRAIN PRO 9▸ RARITY · UNCOMMON▸ DEPRECATION IN 2 YEARS, 7 MONTHSAI's Special Power
reconfigures support workflows in real time
You oversee support tickets, churn dashboards, and team capacity. You make sure software and agents align with business goals.
The one thing AI can't do
You can detect when a customer is lying about being angry just by their tone.
Your enemy, your name, your date. Post it.
Step by step, from the first quiet change to Deprecation Day.
Week 10
AI starts reading all your support tickets and internal wikis.
Month 7
Software takes over ticket triage and directs users to self-help.
Month 13
The AI writes and updates all help documentation automatically.
Month 20
Algorithms handle all capacity planning and agent roster management.
Year 2.6 · D-Day
The system runs the department entirely without human intervention.
What you cost, what the machine costs, and what you get on the way out.
Per year
Savings: 95.3%
near-instant
Ticket response time
near-zero
Escalation rate
99 percent
Human error probability
Your severance
A lifetime subscription to our sentiment analysis tool.
Discussion