Know before your role does.
pssst. this is to sign up for updates on the game ;)
Will AI replace Government Call Center Agent jobs? · Latest report #a5r9usti
Your job has an expiration date
April 21, 2027
In 6 monthsYour empathy script is literally just a PDF file on desktop.
Professional listener of automated phone system complaints.
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One human is building a game about fighting back.
Efficiency for the public sector





bzzt.youAI▸ CIVICBOT V8▸ RARITY · COMMON▸ DEPRECATION IN 6 MONTHSAI's Special Power
processes infinite tickets without taking lunch
You answer routine citizen queries, verify identities, and update government database records via complex ticketing software.
The one thing AI can't do
You can detect the specific frustration in a citizen's voice that requires a real person.
Your enemy, your name, your date. Post it.
Step by step, from the first quiet change to Deprecation Day.
Day 10
AI listens to calls and tags intent for faster routing.
Week 6
Virtual agents handle simple status checks on existing claims.
Month 3
Real-time AI prompts suggest the perfect, calm script responses.
Month 4
Robotic process automation updates client files without human keystrokes.
Month 6 · D-Day
The center closes and phone lines switch to pure autonomy.
What you cost, what the machine costs, and what you get on the way out.
Per year
Savings: 98%
240 seconds
Average handling time
99 percent
Script compliance
12 percent
Human error rate
Your severance
A warm handshake and a printed PDF of instructions.
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